Patient Concierge Career – West Fargo, ND

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Why You'll Love This Job

Be the Voice of McCulley Optix Gallery!
Do you make a great first impression—especially over the phone? We’re hiring a Primary Call Center Patient Concierge to answer calls, schedule appointments, and ensure every patient interaction feels warm, professional, and effortless.

Why You’ll Love Working Here:

  • 4.5-day workweek for great life-work balance

  • Health, disability, and PTO benefits

  • Flexible scheduling & ongoing education

  • Career growth opportunities

  • Eyewear & eyecare perks

  • Positive, supportive team culture

  • Bonus potential

This is an entry-level position with plenty of room to grow—perfect for someone friendly, organized, and ready to start a career with a local, women-owned business.

Responsibilities

Managing and filling the office schedule
Phone calls
Paperwork Management
Checking patients in and out
Patient communication  
Verifying Insurance benefits

Skills & Qualifications

Required: Great Attitude, Willingness to learn. Comfort with Technology.
Preferred: Front Desk or Customer Service Experience. Some college education.
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